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Frequently Asked Questions
What is a GEO Score?
GEO Score (Generative Engine Optimization Score) is a metric that measures how well your brand is positioned to be discovered and recommended by AI-powered search engines and assistants like ChatGPT, Claude, and Perplexity. It considers factors like citation frequency, content quality, and brand authority.
How often is my data updated?
Beacon monitors AI search engines continuously. Your GEO Score and citation data are updated every 15 minutes. Historical trend data is aggregated daily for reporting purposes.
Which AI platforms does Beacon monitor?
Beacon currently monitors ChatGPT, Claude, Perplexity AI, Google's AI Overviews (SGE), Microsoft Copilot, and several other emerging AI search platforms. We're constantly adding support for new platforms as they gain prominence.
Can I track multiple brands or websites?
Yes! Depending on your plan, you can track multiple brands, domains, or product lines within a single account. Each brand gets its own dashboard, GEO Score, and optimization recommendations.
How do I improve my GEO Score?
Beacon provides actionable recommendations based on your specific situation. Common strategies include creating authoritative content, building quality backlinks, ensuring proper schema markup, and maintaining consistent brand information across the web. Check your Roadmap tab for personalized suggestions.
What's included in the free trial?
The 14-day free trial includes full access to all features on the Professional plan. You can track one brand, see your GEO Score, monitor citations, and access optimization recommendations. No credit card required to start.
Can I export my data?
Yes, all plans include data export capabilities. You can export reports in PDF, CSV, or PowerPoint formats. Enterprise plans also include API access for custom integrations.
Do you offer enterprise plans?
Yes, we offer custom enterprise plans for organizations with multiple brands, high-volume needs, or specific compliance requirements. Contact our sales team to discuss your needs.
Still need help?
Our support team is available Monday to Friday, 9am-6pm EST.