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Security & Privacy

Last updated: December 20, 2024

Security & Privacy

Beacon takes security seriously. Here's how we protect your data.

Account Security

Two-Factor Authentication (2FA)

Enable 2FA for extra security:

  1. Go to **Settings** > **Security**
  2. Click **"Enable 2FA"**
  3. Scan QR code with authenticator app
  4. Enter verification code
  5. Save backup codes

Backup Codes

Store your backup codes securely. Each code can only be used once.

Session Management

  • View active sessions
  • Sign out remotely
  • Set session timeout

Password Security

Password Requirements

  • Minimum 12 characters
  • Mix of letters, numbers, symbols
  • No common patterns
  • Not previously breached

Changing Password

  1. Go to **Settings** > **Security**
  2. Click **"Change Password"**
  3. Enter current password
  4. Enter new password twice
  5. Click **"Update"**

Data Privacy

What We Collect

  • Account information
  • Brand and competitor data
  • Usage analytics
  • Support communications

What We Don't Collect

  • AI conversation content (only public mentions)
  • Personal browsing data
  • Third-party tracking

Data Retention

  • Active accounts: Data retained while active
  • Deleted accounts: Data deleted within 30 days
  • Backups: Removed within 90 days

Compliance

SOC 2 Type II

Beacon is SOC 2 Type II certified.

GDPR

We comply with GDPR requirements:

  • Data access requests
  • Data deletion requests
  • Data portability

CCPA

California residents have additional rights under CCPA.

Security Practices

Infrastructure

  • AWS hosting with SOC compliance
  • Encrypted data at rest (AES-256)
  • Encrypted data in transit (TLS 1.3)
  • Regular security audits

Application Security

  • Regular penetration testing
  • Bug bounty program
  • Security-focused code reviews
  • Dependency scanning

Reporting Issues

Report security issues to security@hellobeacon.ai.

We respond within 24 hours and reward valid reports.

Need more help?

Can't find what you're looking for? Our support team is here to help.